About pokpok — Bangladesh's Home for Online Gaming
pokpok was built with one goal in mind: to give every player across Bangladesh a safe, fair, and genuinely enjoyable online casino and sports betting experience — accessible from any device, at any hour, with payment methods that actually work here.
Our Story
pokpok was founded by a team of gaming industry professionals and technology enthusiasts who shared a clear-eyed view of what online gaming in Bangladesh was — and what it could be. For years, Bangladeshi players had access to generic, international platforms that felt disconnected from local life: interfaces in foreign languages, payment systems that did not accept bKash or Nagad, customer support that had never heard of Dhaka or Chittagong, and odds markets that gave cricket little more than a footnote.
The founding team believed Bangladesh deserved its own platform — one that understood how players here think, what sports they love, how they move money, and what kind of gaming entertainment feels exciting rather than frustrating. pokpok was the answer to that belief.
From day one, pokpok was built mobile-first, because we knew that most of our players — in Dhaka, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, Chittagong, and Cox's Bazar — would be accessing the platform from their smartphones. We built fast, lightweight interfaces that load cleanly over 4G connections. We integrated bKash and Nagad as first-class payment options, not afterthoughts. And we put cricket — including the Bangladesh Premier League, the IPL, and T20 World Cup — at the heart of our sports betting offering.
Our Mission & Vision
Everything pokpok does flows from a simple, honest mission — and a clear picture of where the platform is headed for players across Bangladesh.
Our Mission
pokpok's mission is to provide Bangladeshi adults with a safe, fair, and entertaining online gaming environment that respects their time, their money, and their intelligence. We are committed to transparent operations, localised payment solutions, and a game library that reflects the tastes and cultural touchpoints of players in Bangladesh — from BPL cricket betting to live Andar Bahar tables and Mermaid Fishing arcade games. Every product decision we make asks the same question: does this make the pokpok experience better for our players in Bangladesh?
Our Vision
pokpok's vision is to become the most trusted name in online casino and sports betting among adults in Bangladesh — a platform that players recommend to friends without hesitation because they know it is safe, honest, and genuinely fun. We aim to set the standard for responsible gaming practices in the local market, expand our game library to over 1,000 titles from the world's leading providers, and continue improving our payment infrastructure so that deposits and withdrawals via bKash, Nagad, Rocket, and Upay are as instant and friction-free as sending a message.
What pokpok Offers
pokpok brings together everything a Bangladeshi player could want from an online gaming platform — under one roof, on one account, accessible from any device.
Cricket Betting
Bet on BPL, IPL, T20 World Cup, Bangladesh Tigers Test and ODI series, and all major international tournaments. Pre-match odds, live in-play betting, and same-game multi-bet options are available, with markets updated in real time as scores change. Cricket is the heart of pokpok's sportsbook.
Live Casino
Experience the atmosphere of a real casino from your phone or desktop. pokpok's live casino hosts tables from Evolution Gaming, Pragmatic Play Live, and Ezugi — covering Lightning Roulette, Blackjack, Baccarat, Crazy Time, Teen Patti, and Andar Bahar, streamed in HD around the clock.
Slots & Video Slots
Browse 200+ slot titles from Pragmatic Play, NetEnt, Microgaming, and Spribe. From classic three-reel fruit machines to Megaways mechanics with thousands of ways to win, and progressive jackpot slots with life-changing prize pools — pokpok's slots section has something for every type of player.
Mermaid Fishing & Arcade
pokpok's Mermaid Fishing game and growing arcade section bring a different kind of excitement — skill-influenced, fast-paced, and visually rich. These titles are especially popular among mobile players who want something different from table games or spinning reels.
New Games — Updated Weekly
pokpok's New Games section is refreshed regularly with the latest releases from our provider partners. Whether it is a brand-new Pragmatic Play slot, a fresh live game show format, or an updated fishing title, our New Games lobby keeps the platform feeling current for regular players.
Bonuses & Promotions
New pokpok members receive a 100% first deposit welcome bonus up to ৳20,000. Returning players enjoy weekly reload bonuses, live casino cashback, free spins, and seasonal promotions timed to Eid, Pohela Boishakh, Victory Day, and BPL cricket season. 18+ only. Terms apply.
Our Core Values
These are not aspirational statements pinned to a wall — they are the principles that shape every decision pokpok makes, from product design to customer support.
pokpok publishes clear terms for every bonus and promotion. We never hide wagering requirements in small print. If odds change on a live cricket market, the interface shows it in real time. We believe players make better decisions when they have accurate, clear information.
Every pokpok account includes access to deposit limits, session time reminders, cooling-off periods, and self-exclusion tools. These are available from account settings at any time — no waiting period, no forms to fill out manually. Player safety is a feature, not a footnote.
All RNG (random number generator) games on pokpok use certified random outcomes. Live casino games are dealt by real, professionally trained dealers on camera — there is no software advantage on pokpok's side. The house edge on every game is disclosed in the game information panel.
pokpok is designed primarily for mobile users on 4G connections — the real-world condition for most of our players. Every page, game launcher, and cashier flow is tested on Android and iOS mobile browsers before any desktop optimisation. Our mobile experience is our main product.
Deposits should clear in seconds. Withdrawals should process without unnecessary delays. Pages should load quickly. Live game streams should not buffer at critical moments. pokpok invests continuously in infrastructure to ensure performance standards hold up during peak usage — including during BPL match nights when traffic surges.
pokpok's support team is available via live chat every day from 9 AM to midnight BST. Support covers account queries, payment issues, bonus disputes, and game rules questions. We aim to resolve most issues in a single conversation — no ticket queues that take three days to answer.
The Players We Serve
pokpok is built exclusively for adults in Bangladesh aged 18 and above. Our player base spans the full breadth of the country — from Dhaka's densely connected urban centre to smaller cities and towns in Rangpur, Mymensingh, Barisal, and beyond. What unites pokpok's players is not geography but a shared appetite for quality entertainment, fair odds, and a platform that actually understands their local context.
Most pokpok players access the platform on their smartphones — Android being the dominant device — and the majority use bKash or Nagad as their primary deposit and withdrawal method. These are not accommodations we made as an afterthought; they are design requirements we started with before writing a single line of code.
Cricket fans represent a significant portion of the pokpok community. When Bangladesh plays — whether in a BPL fixture, a bilateral ODI series, or a T20 World Cup match — pokpok's sportsbook sees some of its highest traffic. We have invested specifically in cricket betting depth: more markets per match, faster in-play updates, and dedicated Bangladesh Tigers sections in the sportsbook.
Beyond cricket, pokpok serves players who enjoy live casino card games with a South Asian flavour — Teen Patti and Andar Bahar being perennial favourites — as well as slots enthusiasts, fishing game fans, and casual players who come for the weekly promotions tied to local cultural occasions like Eid, Pohela Boishakh, and Durga Puja.
Game Providers & Fairness
pokpok works exclusively with internationally recognised game studios whose products are certified for fairness, randomness, and security.
The integrity of pokpok's game library depends entirely on the quality and honesty of our provider partners. We do not host games from unknown or uncertified studios. Every provider on pokpok's platform is an internationally established name whose RNG outcomes and live dealer procedures are independently audited by third-party testing laboratories.
Our live casino games are sourced from Evolution Gaming — the global leader in live dealer entertainment — as well as Pragmatic Play Live and Ezugi, both of which offer live Andar Bahar and Teen Patti tables specifically designed for South Asian audiences. Our slots library draws from Pragmatic Play, NetEnt, Microgaming, and Spribe, among others. The Mermaid Fishing and arcade titles come from specialised studios with strong track records in Asian gaming markets.
Fair play at pokpok is not a marketing phrase — it is a structural commitment. Every slot and RNG card game uses a certified random number generator that cannot be influenced by pokpok or any third party. Live dealer games are streamed from professional studio environments with multiple camera angles and transparent dealing procedures. The theoretical return-to-player (RTP) percentage for each slot is disclosed in the game's information panel, so players always know the house edge before they spin.
Payments & Customer Support
pokpok's payment infrastructure is built around how Bangladeshi players actually move money — fast, mobile, and available around the clock.
Funding your pokpok account is designed to take under a minute. Navigate to the Cashier after logging in, select Deposit, choose your preferred method, enter the amount, and complete the payment on your mobile wallet or bank app. bKash and Nagad deposits clear in seconds — there is no manual review step for standard amounts. The minimum deposit is ৳500, making pokpok accessible to players at every budget level.
Withdrawals follow a similarly streamlined process. Request a withdrawal in the Cashier, select your bKash or Nagad number, and the funds are typically returned to your mobile wallet within minutes for standard amounts. pokpok does not impose unreasonable withdrawal limits or delay payouts without cause. If a withdrawal is held for review, the support team will proactively communicate the reason and timeline.
Beyond mobile wallets, pokpok accepts Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Rocket, and Upay — covering virtually every payment method commonly used by adults in Bangladesh. All payment transactions are SSL-encrypted end to end.
pokpok's customer support team is available every day from 9 AM to midnight Bangladesh Standard Time (BST, UTC+6) via live chat. Logged-in users receive priority routing. Support handles account queries, payment questions, bonus disputes, technical issues, and responsible gaming requests. Our team is trained in English and can assist with all pokpok-related topics without routing players to an offshore call centre with no knowledge of the local market.
Accepted Payment Methods
Support Hours
Live chat available daily, 9 AM – midnight BST (UTC+6). Priority support for logged-in account holders. English-language assistance covering all account, payment, and game topics.
Contact Email
For non-urgent queries, reach the pokpok team at: [email protected]
Our Responsible Gaming Commitment
pokpok takes responsible gambling seriously — not because it is required, but because we genuinely care about the long-term wellbeing of every player on our platform.
Online gaming is entertainment. It should be fun, exciting, and social — and for the vast majority of pokpok's players, it remains exactly that. But pokpok also recognises that for a small number of individuals, gambling can stop being entertainment and start becoming a problem. Our responsible gaming framework exists to catch those situations early and give players the tools to manage them.
Every pokpok account comes with access to deposit limits (daily, weekly, or monthly caps you set yourself), session time reminders (notifications after a set duration of play), cooling-off periods (temporary account restrictions lasting 24 hours to 6 weeks), and self-exclusion (a longer-term account suspension for players who need a more significant break). All of these tools are accessible from account settings after login — no hoops to jump through, no forms to mail.
pokpok strictly enforces its 18+ age requirement. Proof of age may be requested as part of the standard account verification (KYC) process. We do not knowingly allow minors to register or play on pokpok under any circumstances. If you suspect an underage individual is using a pokpok account, please contact our support team immediately.
If you are concerned that your gambling is becoming more than entertainment, we encourage you to explore the full range of tools available in your account settings, visit the pokpok Responsible Gaming page, or reach out to our support team who can guide you through self-exclusion options without judgment.
18+ Only
pokpok is strictly for adults aged 18 and above. Age verification is enforced at registration and during the KYC process.
Self-Exclusion Available
Players can request account suspension for any duration from account settings — no waiting period, no questions, no judgment.
Deposit & Session Limits
Set your own spending and session time limits directly from your account dashboard to keep gaming within your comfort zone.
Ready to Experience pokpok?
Join thousands of players across Bangladesh on the platform built specifically for the local market. Explore our games, check out the latest cricket betting markets, or log in to your existing account to get started.
18+ only. Please gamble responsibly. Terms & conditions apply.